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Published on 4/23/2017

Published by timharrison0064@gmail.com

Take a seat in the most difficult chair in the concrete industry...the concrete batcher's seat

For those of you who thought concrete batching was easy, and batchers just sat on their backside all day, check in with concretebroker's checklist on what it takes to succeed in the concrete industry's toughest role


 

 

 

Batchers don't just take heated calls from concreter's, construction managers and concrete plant executives. They don't just bear the brunt of jibes from company agi and LOD drivers. There's actually a bit more to the role than many of you think. As they say in the classics, "if you can't stand the heat, get out of the kitchen."

Buckle up for the toughest ride in the industry, that of the concrete batcher. And if you're still keen, here's a checklist on what you'll need to make it.

 

YOU'LL NEED TO CONDUCT PLANT CHECKS AND INSPECTIONS... 

 

As a good batcher you need to check the concrete plant for defects daily, then report and rectify where necessary. You must ensure water quality is kept high by keeping wedge pits clean and free of contamination. The materials including aggregates and sand's must be conditioned i.e..., wet or hosed down appropriately at all times, whilst monitoring your materials for variations in quality is important. As is draining your air twice weekly. By the way you'll need to monitor the concrete trucks each day to ensure there are no visual defects.  Are you busy enough yet!

 

YOU NEED TO BE MAINTENANCE SAVVY... 

 

Whilst you may be lucky enough to have someone to do it for you, you must ensure the plant is greased weekly, and the header tank and dust suppression sprays are cleaned monthly. The loader requires greasing weekly as well. As a batcher you don't just delegate tasks tough. You need to monitor driver pre start checks and 103's on plant and equipment and book in maintenance as required with your maintenance staff.

 

YOU NEED TO BE A CLEAN BATCHER... 

 

You must ensure the office is swept daily, the plant is cleaned daily, the bins are emptied, the floors are mopped and clean and the depot is in clean and workable state.

 

A GOOD BATCHER IS A MANAGER AS WELL... 

 

As a batcher you need to check stock daily, including cement, flyash, aggregates and you must order  stock daily. Running out just isn't an option.
You take orders for future work and allocate accordingly, making sure to organise additional labour, concrete trucks and plant as required. There's paperwork too. You fill out job sheets daily and sort out delivery dockets,  monitor employee start and finish times and liaise with management on a regular basis.

 

A SAFE BATCHER IS ONE WHO KEEPS THE OWNER HAPPY... 

 

As a batcher you'll need to keep in tune with fatigue management, driver log books and rest breaks. You are required to ensure Personal Protective Equipment standards are being met and report any near misses or incident reports to management. You need to monitor staff and driver Job Safety Analysis, Risk assessment's and Take 5's. It's a good idea to familiarise yourself with on site and company tool box talks and meetings as well.

 

DON'T FORGET ABOUT CUSTOMER RELATIONS... 

 

Good batchers know what concreters and customers want from their concrete, i.e..., slump. They remember whether clients and customers want their concrete tested and ensure concrete is paid for or on account before it leaves the plant. They follow up clients and customers to see if they were happy with the concrete and your service. 

The best batchers have strong attention to detail to ensure customer orders are taken down correctly including amounts, time on site, address, size of trucks, distance between trucks, slumps and additive additions i.e.., retarder and/or  accelerator. 

If you are still thinking about what it takes to be a good batcher, practice up on your phone manner too, your'e going to need it.

 

AND DID I FORGET TO MENTION COMPUTERS... 

 

Ensure you are proficient with Command batch, Jonel or whichever computer system your plant is using to batch with, this is important. Learn how to draft and send a descent email. And remember, when you are entering data for mix design, material quantities or job information, check before you confirm, mistakes can be costly!

Wow...is that checklist long enough. If you've ticked all the boxes it might be time for you to take the job. If you already have it, ask the boss for a pay rise...just don't tell them concretebroker sent you...

 

Concretebroker provides the tools, information and resources to purchase and pour concrete.
Find what you need to know for your next concreting project here 

 

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Tags: allocator batch plant batcher concrete concrete Australia concrete batcher concrete jobs concrete plant concrete plants customer service employment fatigue management OH&S phone manner safety


This article was written by timharrison0064@gmail.com all rights reserved. The views and opinions expressed in this article are those of the author(s) and do not necessarily reflect those of concretebroker.com